Terms & Conditions

Please read the following carefully before using this site.

www.outletcenter.gr is the online store for the display and distribution of products online of «ZAKCRET SA» (TIN: 998407331, TAX OFFICE: COMMERCIAL COMPANIES'ATHENS OFFICE, HELLENIC BUSINESS REGISTRY NUMBER: 00782101000), located at 18km of Spata Avenue, Spata, in GREECE.

These Terms of Use (along with the documents referenced in it) explain how you can use our site www.outletcenter.gr (our website), as a visitor or as a registered user. Using our site includes accessing it, browsing or subscribing to it.

Before entering the online store and browsing our site, we invite you to consult the following terms and conditions that apply specifically to the use of ZAKCRET SPORTS online store, located at www.outletcenter.gr.

Please read the terms and conditions governing www.outletcenter.gr carefully and we recommend that you print and keep a copy of them for future use.

These terms may be reviewed and updated at any time without prior notice. For this reason, please check these terms regularly, as the continued use of this Portal implies that you accept any changes. Accessing, browsing, using or subscribing to the site is a presumption that you have read, understood and agreed to these terms and that you are bound by these terms and conditions. If you do not agree with these terms and conditions and refuse to be bound by them, you should not use this website.

In addition to the terms described below, there are additional terms that apply depending on the use of the site and the access to certain pages within it by you, such as:

  • Our Privacy Policy, which defines the terms by which we process the personal data we collect from you or that you provide. By using our site, you agree to such processing and guarantee that all data you provide is accurate
  • Our Cookie Policy, which defines the use of cookies on our site
  • If you purchase products from our site, the OUTLETCENTER e-shopTerms of Use apply
  • To be included in the lists of those registered to receive marketing and promotional notifications and direct marketing actions, the Terms and Conditions of Use of Information and Promotional Activities of OUTLETCENTER e-shopapply
     


Intellectual Property Rights

All rights, including copyright and other rights other than that on this website are owned or licensed by ZAKCRET SA. The entire content of this site is the intellectual property of ZAKCRET SA and is protected by national, community and international law, while ZAKCRET SA retains all copyright of the content and the copies created based on it.

You may use, download and print content from the website only for your personal use or for internal purposes of the business. For any use other than the ones explicitly described above, you may not use, download or print content from this website without our written consent for:

  • copy, reproduction, use of or any other action with the content of the site
  • modification, distribution or restoration of any content on the site for any purpose
  • reproduction, linking of this website to any other website
  • use of the content of the site for any commercial exploitation
     


Information provided & Disclaimer

ZAKCRET SA is committed regarding the quality, fullness and validity of the information that is posted on www.outletcenter.gr, both in terms of the exact information displayed and of the services provided by its online store under the reservation of any technical or typographical errors that cannot be predicted or have inadvertently occurred or if the site has stopped functioning for reasons of force majeure (unavoidable circumstances).

The online store www.outletcenter.gr provides the content (i.e. information, names, pictures, illustrations, etc.), the products and services available through the site "exactly as they are".

ZAKCRET SA, under no circumstances, including negligence, is responsible for any form of damage to the visitor / user of the pages, services, choices and content of the website as he /she uses them on his / her own initiative, knowing the terms of use. Also, ZAKCRET SA does not warrant that the pages, services, choices and contents will be provided without interruption, without errors, or that errors will be corrected or that every query will be answered. Similarly, ZAKCRET SA does not warrant that the website or any other related site or "servers" through which the content is made available to visitors / users is provided without "viruses" or other harmful components. The cost of possible corrections or services is undertaken by the visitor / user and in no case by ZAKCRET SA.



Security and Privacy

ZAKCRET SA recognizes the importance of the security of your Personal Data and your electronic transactions and takes all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security. All information that relates to your personal information and your transactions is secure and confidential.

More information about the Privacy Policy can be found on the corresponding page of our site.
 



Links to sites of third-parties and social media connection

At times, our sites and apps may contain links to and from the websites of our partners, advertisers, and affiliates. If you follow a link to any of these sites, it is noted that these sites have their own terms of use and privacy policy and we are not responsible for these policies. Please check these policies before submitting any personal data to these sites.
 



Acceptable Use

You may use our site only for legitimate purposes.

You cannot use our site:

  • In a way that may violate any local, national or international law or regulation
  • In a way that is illegal or fraudulent, or has an illegal or fraudulent purpose or result
  • In order to harm young people or children
  • For viewing or distributing illegal, offensive content
  • For transmitting or downloading any unwanted or unauthorized advertising or promotional material or any other form of spam
  • For sending and distributing any material containing malicious software that may adversely affect the operation of any software or equipment

You also agree:

  • Not to reproduce, copy, or resell any part of our site, thus violating the Terms of Use of the Site.
  • Not to access without authorization, cause interference, damage or interruption to:
    • any part of our site
    • any equipment or network on which our site is stored
    • software used to provide our website or
    • any equipment or network or software owned or used by any third party


For any questions, any problems with the content, operation of the site or other specific issues (legal, ethical, copyright etc.), please contact the company using the following:

ZAKCRET SA
18km SPATA Avenue
SPATA
Tel: 218 218 4000
support@outletcenter.gr

Thank you for visiting our website,,
ZAKCRET S.A.

This page (along with the documents mentioned in it) explains the terms and conditions applied to providing you with any of the products available on our site.

Please read these terms and conditions carefully before ordering products from our site - our online store.

Subscribing to our e-shop and submitting an order through it, means that you have read, understood and agreed to these terms and conditions and that you are bound by them. In case you do not agree, you must not use this site.

We recommend that you print a copy of these terms and conditions for future reference.

These terms and conditions were last reviewed in January 2019.
 


 

Security and Privacy

ZAKCRET SA recognizes the importance of Security of your Personal Data and your electronic transactions and takes all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security. All information that relates to your personal data and your transactions is secure and confidential.

More information about the Privacy Policy can be found on the corresponding page of our site.
 


 

Cookies

Cookies are small files of information that are stored in the browser or on the hard disk of the compute of a site’s visitor. Our website uses cookies to distinguish you from other users of our site and this helps us to provide you with a good experience when browsing our site but also helps us to improve our site.

If you wish to disable these cookies, you can do so by changing your browser settings. However, this may result in a partial loss of website functionality.

More information about our site's cookies can be found on the corresponding page.
 


 

Provided Information & Products

ZAKCRET SAis committed to providing qualitative, full and valid information on www.outletcenter.gr, both in terms of the accuracy of the information and of the services provided by its online store ,under the reservation of any technical or typographical errors that cannot be predicted or inadvertently occurred or if the stops functioning for reasons of force majeure (unavoidable circumstances).

It also reserves the right to change the time of delivery of products in cases of force majeure. The online store www.outletcenter.gr cannot guarantee the availability of the products, but it guarantees that consumers will be informed on time if a product is unavailable.

The e-shop of www.outletcenter.gr provides the content (i.e information, names, pictures, illustrations, etc.), the products and services available through the site "exactly as they are"..
 


 

Customer Identification or Subscription to Online Shop

The codes used to identify you are two: Your e-mail or mobile telephone number and your password, which give you safe access to your personal information every time you use them.

You are given the ability to change your Password as often as you wish. The only person who has access to your information is you through the above codes and you are solely responsible for keeping it secret and hiding it from third parties. In case of loss or leak, you must inform us immediately, otherwise ZAKCRET SA online store is not responsible for the use of the password by an unauthorized person. For security reasons, we recommend that you change your password regularly and that you avoid using the same and easily traceable codes (for example, your birth date).
 


 

Payment methods

  1. Payment upon receiving your order at your place (cash on delivery)
    Pay the courier or our employee on delivering your order to your place. The method of payment in cash on delivery applies to the cities of Greece.
     
  2. Payment by Debit or Credit Card
    The online store of ZAKCRET SA accepts all Visa & Mastercard debit and credit cards. Your transactions at our online store are protected by top online security systems (SSL-128 bit and digital certification by Thawte).
     
  3. Payment via Viva Wallet
    Pay with your Viva Wallet or your debit & credit card with the security offered by Viva.
     
  4. Pay with PayPal
    Make easy, quick and secure purchases through PayPal.
     
  5. Payment at our physical store
    Get your order from any of our stores and pay in cash or by credit or debit cards.
     
  6. By Deposit via bank account
    Pay in advance for your order in one of the following bank accounts:
     
    • NATIONAL BANK: GR6101101220000012244010935
    • EUROBANK: GR7602602530000430200847747
    • ALPHA BANK: GR4201404060406002002001170
    • PIRAEUS BANK: GR0301720770005077025572590
       
    Deposit the amount of your order within 48 hours of placing it, in one of the above bank accounts and send us a copy of the bank payment order by email to support@outletcenter.gr to complete your order as soon as possible. If your payment is not completed within the time mentioned above, your order will be canceled.
     

 

Ordering / Delivery of Products / Shipping Costs

Completing your order:

When your order is completed, you receive the following message (example): "YOUR ORDER IS COMPLETED. THANK YOU. Your order number is 71243. Please check your e-mail. We have sent you a confirmatory e-mail with the details of your order."
 

Delivery and Shipping Costs

GREEK DELIVERY ADDRESS

Delivered by courier (Geniki Taxydromiki) within 2-3 business days (Delivery delays might occur when shipping to areas with accessibility issues)
Shipping cost is the same for all delivery addresses within Greece and priced as followed :

  • All orders with value less than 60,00 € are priced at 5,00 €
  • All orders with value over 60,00 € have free of charge shipping cost
    * VAT included

Delivery days: Monday-Friday from 09:00 to 17:00 (Official holidays excluded)
 

EUROPEAN DELIVERY ADDRESS

  • CYPRUS
    1. Delivered by courier (Geniki Taxydromiki) within 7 business days (Delivery delays might occur when shipping to areas with accessibility issues)
      Shipping cost is the same for all delivery addresses within Cyprus and priced at 5,00€, VAT included.
      Delivery days: Monday-Friday from 09:00 to 17:00 (Official holidays excluded)

    2. Delivered by courier (DHL - Express) within 3 business days (Delivery delays might occur when shipping to areas with accessibility issues)
      Shipping cost is the same for all delivery addresses within Cyprus and priced at 10,00€, VAT included.
      Delivery days: Monday-Friday from 09:00 to 17:00 (Official holidays excluded)

    3.  
  • REST OF EUROPE
    Orders shipped to Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, United Kingdom, Ireland, Spain, Italy, Croatia, Latvia, Luxembourg, Malta, Monaco, Netherlands, Hungary, Poland, Portugal, Sweden, Czech Republic, Finland will be delivered by courier (DHL - Express) within 3 business days and a 10,00 €, VAT included, shipping cost
    Delivery days: Monday-Friday from 09:00 to 17:00 (Official holidays excluded)

 

If further information needed, please contact ZAKCRET SPORTS customer service at +30 218 218 4000.
 

 

Heavy and Bulky Items

When byuing heavy and/or bulky items, the above delivery days and shipping cost DOES NOT APPLY. Please contact ZAKCRET SPORTS customer service at +30 218 218 4000 to get a more accurate estimation on the delivery date and shipping cost of your order.

 


 

Order not completed

ZAKCRET SA would like to apologize for rare occasions when it will not be able to complete an order. The reasons may be the following:

  • The automatic system that updates the availability of the products may not have updated the availability for technical reasons, as it is an automated online process with fifteen stores connected
  • In the event that simultaneous sales of the same product, of the same color and size occur in one of the shops, so availability will not be able to serve all simultaneous orders
  • In case customer information is not confirmed and there is no response to a communication attempt then the order is automatically canceled

However, if you are experiencing one of the above rare cases, we ask for your understanding and our specialized staff will do its best to serve you.

 


 

Delayed order

Your order may be delayed for the following reasons:

  1. The product you ordered is not available: Of the approximately 6,000 products displayed in our online store, there is a rare occasion that product is out of stock and our on-line system has not been able to automatically update the availability of the product. In this case, one of our employees will contact you immediately to offer you all the alternatives or even to cancel your order with no charge for you
  2. In times of Sales, in case of extreme weather conditions or strikes, as well as in any case of force majeure( unavoidable circumstances) that may affect the delivery of your order
  3. If it is impossible to contact you by telephone and / or e-mail (if there is a problem with your order, the product or its payment) because, for example, the information you have submitted is not updated
     

 

Cancellation / Return - Change of Products

You have the right to return the products you purchased and ask for their replacement as the nature of clothing and footwear items is such that sometimes the products may not meet your expectations due to the fact that you are not physically present at the time of purchase.
 

Return of non-defective products

We believe that our online store should not be any different from a physical store of the ZAKCRET SPORTS chain, so either if the return of a product is because of a change in size/ color, or for any other reason,( for example, because you were not happy with your product), you can ask for a refund within 15 working days of the date of delivery.

If the return is not made within 15 working days, then ZAKCRET SA may refuse to accept any return of a product for replacement or cancellation of the transaction.

We emphasize that the shipping date of the returned product is the one written by the courier on the receipt to check that it is within the time agreed.

In any case, the returned products must be in the condition they were received by the customer, complete and without any damage and that their packaging is the one that normally accompanies the product and is in perfect condition, together with all the documents accompanying the product (eg Delivery Note, Receipt, Bill of lading etc).

In case of a change in size, design or color in clothing, shoe or accessory due to a customer's fault, the product is sent back to ZAKCRET SA with Geniki Taxydromiki at our cost. We send the new product FREE of charge for the first change. If the customer wishes a refund and is not the fault of the company, the charge is 5.00 € for the return of the product

In short, the return and replacement of a product is possible under the following conditions:

  • The product must be returned within 15 working days from delivery date
  • The product must not have been used
  • The product must be accompanied by all necessary documents, proving the transaction (i.e Delivery Note, Receipt, Bill of lading etc)

If the product does not meet the above conditions, it will be returned to the sender.

Otherwise, the cost of product replacement and new shipping is paid by ZAKCRET SA only if it is requested by the customer for the first time.
 

Return of Defective Products

In cases in which it is proven that ZAKCRET SA  


 

Offers

The offers of products (shoes and clothing) of all sports & casual brands sold on ZAKCRET SA, are valid until products run out of stock and only for online orders. Priority of orders is always kept. For any clarifications, please contact us at 218 218 4000 or at support@outletcenter.gr.
 


 

Problem solving

According to the EU Directive 2013/11, which was implemented in Greece by Ministerial Decision 70330/2015, there is now possibility of online resolution of customer disputes with the Alternative Dispute Resolution procedure (ADR) throughout the European Union. If the customer is a consumer (that is an individual and not a legal entity) and has any kind of problem with a purchase he/she has made from our Website, he/she can initiate the ADR process through the single EU-wide online dispute resolution platform (platform ODS) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
 

Consent for receiving Information and Promotion

We may use your data to provide you with updates about our services or products that may be of interest to you. We will only contact you if you have agreed on this.
 

If you have given us your consent, ZAKCRET SA as the Controller of Data processing may use your personal data for marketing purposes and it may be processed as follows:

  • To provide you with online information about products and services that may be of interest to you. This may be done directly by ZAKCRET SA or through companies and other third parties that can provide relevant marketing services for ZAKCRET SA. In this case, ZAKCRET SA may share your personal data with these partners
  • In the context of consumer preferences and trends analysis


Your data may be transferred and stored into a destination outside the European Economic Area (EEA). It may also be processed by non-EEA personnel working for us or for one of our suppliers. By providing your personal data, you accept such a transfer, storage or processing. At ZAKCRET SA we will take all necessary measures to ensure that your data is handled safely and in accordance with our privacy policy.

We will process this data until you exercise your right to stop or restrict the processing of your data for marketing purposes.
You have the right to:

  • ask us at any time to stop contacting you for marketing purposes. In such a case, please send an email to support@outletcenter.gr.
  • access the personal data we keep about you
     

To identify you before any of your relevant requests is examined, we will ask for appropriate credentials.

If any personal information we have about you changes or is inaccurate, incomplete or out of date, please request that we correct it.